Terms and Conditions
Shipping Policy
Thank you for visiting and shopping at Sierra Tactical. The following are the terms and conditions that constitute our Shipping Policy.
Domestic Shipping Policy
Shipment processing time
Orders are usually processed within 1-2 business days for in-stock items. Out of stock or special order items will have an increased lead time. Orders are not shipped or delivered on weekends or holidays. If we are experiencing a high volume of orders, shipments may be delayed by a few days. Please allow additional days in transit for delivery. If there will be a significant delay in the shipment of your order, we will contact you via email or telephone.
Shipping rates & delivery estimates
Shipping charges for your order will be calculated and displayed at checkout.
Delivery delays can occasionally occur. A tracking number will be provided upon order shipment.
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Privacy Policy
Information that is gathered from visitors
In common with other websites, log files are stored on the web server saving details such as the visitor's IP address, browser type, referring page, and time of visit.
Cookies may be used to remember visitor preferences when interacting with the website.
Where registration is required, the visitor's email and a username will be stored on the server.
How the Information is used
The information is used to enhance the visitor's experience when using the website to display personalized content and possibly advertising.
E-mail addresses will not be sold, rented or leased to 3rd parties.
E-mail may be sent to inform you of news of our services or offers by us or our affiliates.
Visitor Options
If you have subscribed to one of our services, you may unsubscribe by following the instructions which are included in the e-mail that you receive.
You may be able to block cookies via your browser settings but this may prevent you from access to certain features of the website.
Cookies
Cookies are small digital signature files that are stored by your web browser that allow your preferences to be recorded when visiting the website. Also, they may be used to track your return visits to the website.
3rd party advertising companies may also use cookies for tracking purposes.
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Returns
Returns on new, unused, and unopened items are accepted within 30 days from the date of purchase. No used or opened items will be accepted for return. Please contact us for an RMA number prior to returning any item. Any item received for return without a valid RMA will be refused. Return shipping is solely the responsibility of the purchaser. Shipping costs are non-refundable.
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Body Armor
We sell to responsible law-abiding civilians, law enforcement officers, and military personnel who are residents of the United States. Sierra Tactical does not have a standardized policy for civilian sales outside of the United States. Our body armor is available to residents in all states with the exception of Connecticut and New York. Connecticut and New York residents must be active law enforcement or military and provide necessary credentials or need to have items shipped out of state.
Industry Relevant Terms; Assumption of Risk.
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BY PLACING AN ORDER FOR PRODUCTS FROM THIS WEBSITE, YOU AFFIRM THAT: (A) YOU ARE AT LEAST 18 YEARS OF AGE AND AT LEAST THE AGE OF MAJORITY IN YOUR JURISDICTION AT THE TIME YOU PLACE THE ORDER; (B) YOU ARE NOT A FELON; (C) YOU ARE NOT LEGALLY BARRED FROM PURCHASING, POSSESSING, OR USING THE ITEM(S) PURCHASED; (D) YOU ARE LEGALLY ALLOWED TO POSSESS AND USE THE ITEM(S) ORDERED IN YOUR STATE/JURISDICTION; (E) YOUR PURCHASE DOES NOT VIOLATE ANY LOCAL, STATE, OR FEDERAL LAWS; (F) YOU ARE NOT PURCHASING THE ITEM(S) FOR CRIMINAL OR AMORAL PURPOSES; (G) YOU WILL ONLY USE THE ITEM(S) PURCHASED FOR LAWFUL PURPOSES; AND (H) YOU ARE PURCHASING THE ITEM(S) ON YOUR OWN BEHALF AND NOT ON BEHALF OF SOMEONE ELSE.
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RESIDENTS OF CONNECTICUT (EXCEPT FOR LAW ENFORCEMENT AND CERTAIN OTHER EXCEPTIONS) ARE PROHIBITED BY LAW FROM PURCHASING BODY ARMOR ONLINE. (Conn. Gen. Stat. § 53-341b (2012)).
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BY PLACING AN ORDER FOR PRODUCTS FROM THIS WEBSITE, YOU ASSUME ALL RISK OF USE (OR MISUSE) OF THE ITEM(S) PURCHASED AND YOU AFFIRM THAT YOU UNDERSTAND THAT BODY ARMOR IS NOT BULLETPROOF, IT IS ONLY BULLET RESISTANT, AND THAT IF A BULLET STRIKES YOU THERE IS ALWAYS A RISK THAT YOU WILL BE INJURED OR KILLED; AND THAT PLATE CARRIERS, TRAUMA PADS, AND ALL OTHER PRODUCTS OTHER THAN ARMORED PLATES SOLD BY SIERRA TACTICAL ARE MADE FROM NONBALLISTIC MATERIAL THAT PROVIDES NO PROTECTION FROM PROJECTILES.
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BODY ARMOR AND RELATED PRODUCTS SHOULD NOT BE TESTED BY WEARING IT AND BEING SHOT WITH A FIREARM. ANY VIDEO SUBMITTED TO US SHOWING SUCH BEHAVIOR WILL NOT BE PROMOTED IN ANY WAY AND, IF POSTED PUBLICLY (E.G., ON YOUTUBE), COULD BE USED AGAINST YOU IN A CRIMINAL PROSECUTION OR OTHER LEGAL PROCEEDING.
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Illegally purchasing, possessing, or using products sold on the Website may result in severe legal consequences for you, up to and including incarceration. Sierra Tactical will fully cooperate with all criminal investigations.